PSC Claims Solutions

PSC Claims Solutions is able to provide the following services for all self insured and under-deductible claims:

  • Management of property and third party liability incidents and claims matters, together with recovery from negligent third parties;
  • Incident and claims recording using our powerful PSC Claims Solutions claims handling system;
  • Incident response;
  • Pro-active claims management, with the objective of completely defending or minimising claims liability,  including:
    • liaison throughout life of claim with local site and head office management;
    • claims acknowledgement;
    • appointment and management of investigators and lawyers;
    • claims correspondence with third parties; and the
    • most advantageous and earliest achievable resolution.
  • Payment of claims from an established trust account;
  • Audit of claims for reserving adequacy;
  • Provision of relevant periodic incident and claims management reporting;
  • Incident response and claims procedure training for all staff;
  • Access to the PSC Claims Solutions on-line claims system to monitor ongoing status of all claims.
  • Risk management advice with regard to relevant associated risks, incident response procedures and claims administration opportunities on an as required basis.


Julia Mitchell – National Claims Manager

T: (02) 9247 1700