
PSC Horsell Claims Solutions can deliver many benefits including:
- An ‘arms length’ capability which is not seen as an adversarial Insurer – as an outsourced independent claims manager, we effectively remove that perception as well as the conflict interests that an Insurer may have with the settlement of self insured or under deductible claims. This independence also diverts your management team from the front end of claims handling to concentrate on retaining existing and winning new business.
- Improved oversight of all claims – we will administer all claims on the basis of keeping you and your individual operations updated as to the status of every claim.
- Economy of scale claims management capability – as we do nothing but manage claims, it has dedicated processes, systems and expertise to handle claims more efficiently than internal or Insurer provided alternatives.
- Flexible staffing capability – we can address the requirement for additional staff to meet your claims response according to demand peaks and troughs. This will ensure that your claims and associated legal interests are addressed as a priority.
- Claims payout savings – we have a proven track record in providing innovative and assertive claims management solutions and policies which deter would-be claimants.
- Reporting Services – PSC Horsell Claims Solutions provides detailed management reporting and analysis of claims. In the risk management sense this delivers informed and timely advice regarding recommended operational and contractual remedies and improvements.
- State of the art technology – the PSC Horsell Claims Solutions incident and claims software management system has been designed to complement claims management procedures, and provides a comprehensive claims solution from reporting of incident to claim resolution.