PSC Claims Solutions is able to provide the following services for all self insured and under-deductible claims:
- Management of property and third party liability incidents and claims matters, together with recovery from negligent third parties;
- Incident and claims recording using our powerful PSC Claims Solutions claims handling system;
- Incident response;
- Pro-active claims management, with the objective of completely defending or minimising claims liability, including:
- liaison throughout life of claim with local site and head office management;
- claims acknowledgement;
- appointment and management of investigators and lawyers;
- claims correspondence with third parties; and the
- most advantageous and earliest achievable resolution.
- Payment of claims from an established trust account;
- Audit of claims for reserving adequacy;
- Provision of relevant periodic incident and claims management reporting;
- Incident response and claims procedure training for all staff;
- Access to the PSC Claims Solutions on-line claims system to monitor ongoing status of all claims.
- Risk management advice with regard to relevant associated risks, incident response procedures and claims administration opportunities on an as required basis.
Julia Mitchell – National Claims Manager
T: (02) 9247 1700